DEFINE DESTINATION, GOALS AND OUTCOMES | Deadline |
| 1 | Organise half-day meeting with members of team to: - Take stock of current business performance and trouble spots
- Identify market opportunities and competitive threats; also new technologies
- Develop list of issues for resolution
| End May |
| 2 | Ask JK and PS to develop background papers | n/a |
| 3 | Hold full-day team meeting (possibly offsite) to: - Quantify key one- and three-year goals (sales, profitability, resourcing, etc.),
- Identify key strategies for above and to upgrade Service Department
- Agree new business priorities and entry timing
- Address staff motivation and turnover issues
| Friday 2 |
| |
DRIVE COMMUNICATION OF VISION AND KEY MESSAGES | Deadline |
| 4 | Discuss new vision and strategies at staff meetings | July/August |
| |
ATTEND TO CUSTOMERS, DISTRIBUTORS, ETC. | Deadline |
| 5 | Meet with top three customers prior to team offsite to obtain service feedback | ASAP |
| 6 | Meet customers again to explain initiatives from strategy session | July |
| |
INVEST IN STAFF DEVELOPMENT - PARTICULARLY SUCCESSION | Deadline |
| 7 | Ask MS and FN to: - Sit in on LM's meetings with staff and identify development needs
- Prepare training programs to address turnover and support new strategies
| n/a |
| |
REPRIORITISE DIARY TO MATCH NEW LEADERSHIP CHALLENGES | Deadline |
| 8 | Work with my PA to make time for: - Launching new strategies
- Development meetings with individual members of top team and key staff
| This Week |